Online Shopping

Acceptance of Terms and Conditions

When you access this site you acknowledge that you have read and agree to the terms set out below. If you do not agree to the terms as set out below you should refrain from using the site.

Who can use Life Education Trust Auckland Central Inc.?

www.harold.co.nz is a New Zealand not for profit web site. To shop on Life Education Trust Auckland Central Inc. you must be the authorised holder of a Visa or Mastercard credit card that has been issued by a New Zealand credit card issuer.

Shopping Services

Orders using the Life Education Trust Auckland Central Inc. shopping cart

You can order and buy products at Life Education Trust Auckland Central Inc. shopping cart. You don't have to be a registered Life Education Trust Auckland Central Inc. member to order and buy products at www.harold.co.nz

In some cases we may step in and cancel an order even if it has been paid for by you. This is likely to occur if we believe it is necessary to protect you but there could be any number of reasons. If we cancel your order we will repay any amounts paid by you for the cancelled order.  

The Life Education Trust Auckland Central Inc. shopping cart accepts VISA and MASTERCARD credit cards only that have been issued by a New Zealand trading bank. All credit card transactions are charged in New Zealand dollars.

How it works

The Life Education Trust Auckland Central Inc. shopping cart is the only accepted payment method available at www.harold.co.nz.

Life Education Trust Auckland Central Inc. does not handle the payment transactions made on the Life Education Trust Auckland Central Inc. shopping cart directly.  We use DPS Limited - a secure payment service provider whose online payment solution is both Visa AIS (Account Information Standard) and MasterCard SDP (Site Data Protection) (encompassed as PCI DSS - Payment Card Industry Data Security Standard) certified. 

Your credit card is charged at the time you place your order (specifically when you confirm your order and authorise us to debit your credit card).

If your credit card payment is declined you can authorise Life Education Trust Auckland Central Inc. to try and debit your credit card again, or, if you are the authorised holder of another eligible credit card, you may enter the new credit card details and ask us to debit your alternative credit card. We cannot re-try your credit card for you without your authorisation.   

Product availability and Pricing

All prices are stated in New Zealand dollars and include GST unless specifically stated otherwise.

We may release of new products from time to time, our site will be amended so to reflect these changes. Products will be added and removed on a regular basis. Occasionally, products on this site may not be available, and some products may not be held in stock. Life Education Trust Auckland Central Inc. does not accept liability for any loss arising. Every effort will be made to keep the information displayed on the site accurate and up-to-date.

Returns Policy

While every effort has been made to ensure accuracy, Life Education Trust Auckland Central Inc. will not be liable for any inaccuracies in the information or pricing contained herein. The acceptance by Life Education Trust Auckland Central Inc. of an order from the web site does not constitute a binding commitment on Life Education Trust Auckland Central Inc. until your payment has been verified and, we confirm back with you that the products in your order are available for your order, and we have confirmed the price is correct.

Returns Address

Delivery

Life Education Trust Auckland Central Inc. will only deliver within mainland New Zealand. You cannot specify a delivery address outside of New Zealand. Delivery charges are calculated per item. 

There may be times when we may require additional delivery charges to be paid by you before accepting your order. This is only likely to be the case if you live in an area of New Zealand that is not part of mainland North and South islands or if you have ordered a product that has extraordinary delivery requirements. Unfortunately this may not be made known to you until after your order has been processed and the retailer has received the order.  Where this is the case, we will contact you directly to discuss the options.  Payment of any additional delivery fees must be made directly to Life Education Auckland Central Inc.  If you do not agree to the additional fees, you will have the option to cancel your order.

Life Education Trust Auckland Central Inc. will always do their best to dispatch your order to their delivery company within the timeframe stated in the Life Education Trust Auckland Central Inc. shopping cart (10 days).  This is the timeframe for the retailer to process your order and hand it over to the delivery agent for delivery to you (not the time it takes to deliver the products to your delivery address). If we do not dispatch your order within the timeframe stated, you have the right to contact the Life Education Trust Inc and cancel your order.  If this happens you will be entitled to a refund in full of the purchase price including any delivery fees paid by you for the order cancelled.

Customer Satisfaction Guarantee

If you are not completely satisfied with our service or the product doesn't meet your needs, you can return it for a full money back refund within 10 days of purchase. We just ask you bring the product back in as bought condition with its original packaging.

Advice and Service

If you are not completely satisfied with any aspect of your visit or transaction with us we want to hear about it.

Email - info@harold.co.nz